Back
Legal Document

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Last updated: October 1st, 2025

1

Introduction

Welcome to gojelly.ai ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services (collectively, the "Service") via gojelly.ai (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Service, you signify that you have read, understood, and consent to our practices described here. If you do not agree with the terms of this Privacy Policy, please do not use the Service.

2

Information We Collect

2.1 Information You Provide

Account Information: Registration data such as your name, email address, and password.

Profile Information: Your profile picture, display name, and other personalization details.

User Content: Whiteboards, drawings, text, files, and other content you upload or create on our platform.

Communications: Messages, comments, feedback, and other communications through the Service.

2.2 Usage and Technical Data

Device Information: Type of device, operating system, browser type, and version.

Network Information: IP address, time zone, language preferences, and mobile carrier.

Usage Data: Pages visited, features used, session duration, and interaction patterns.

Tracking Technologies: Cookies, web beacons, and similar tracking technologies.

2.3 Third-Party Sources: We may obtain information from third-party services and combine it with data we collect to enhance our Service and provide better user experiences.

3

How We Use Your Information

We use your information for the following purposes:

Provide, maintain, and improve our Service
Enable access to all Service features
Personalize your experience
Communicate service announcements
Monitor usage trends
Detect and prevent fraud
4

How We Share Your Information

Service Providers

Third-party vendors who perform services on our behalf

With Your Consent

We may share your information with your explicit consent

Legal Reasons

When required by law, regulation, or public authorities

Business Transfers

In the event of mergers, acquisitions, or asset sales

5

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and store your information. These technologies help us:

Remember preferences
Personalize experiences
Analyze usage
Ensure security

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features.

6

Data Security

We implement reasonable administrative, physical, and technical safeguards designed to protect the information we collect:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no security system is impenetrable. We strive to use commercially reasonable means to protect your information.

7

Data Retention

We retain your information for as long as necessary to:

Provide the Service
Comply with legal obligations
Resolve disputes
Fulfill business purposes

If you request deletion of your account, we will delete or anonymize your data in accordance with our policies and applicable law.

8

International Transfers

Because we operate globally, your information may be transferred to — and processed in — countries other than your own. These countries may have different data protection laws.

By using the Service, you consent to such international transfers. We take appropriate measures to ensure your information remains protected in accordance with this Privacy Policy.

9

Children's Privacy

Our Service is not directed to children under the age of 13 (or other applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children under that age.

If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to delete such information promptly.

10

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access your personal information
Correct or update your data
Delete your account and information
Restrict or object to processing
Export your data (portability)

To exercise any of these rights, please contact us at the address provided below. We will respond to your request in accordance with applicable law.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or our Service offerings.

We will post the updated version on the Site and update the "Last updated" date. You are advised to review this Privacy Policy periodically to stay informed about our information practices.

12

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at: